It is the situation when goals and interests of different level of managers and employees do not match with each other. Conflict arise in the workplace when the employees from different backgrounds com to the organization. They have priorities different with each other. Conflict can arise due to the negative communication, insult and other factors of insulting and annoying. All of these factors cause the conflict between the employees, employees and employer and the employee and shareholder. Any subordinate can face the conflict with the upper-level manager, or the conflict may arise between the same level management. Handling of these conflicts is essential to maintain the peaceful environment of the organization. It is essential to grow the business and achieve organizational objectives. Conflicts are essential to managing so that productivity of the employees may increase. All of these aspects lead to the organization to grow at the best level. On the job training is helpful to manage the conflicts.
Managerial conflicts may arise when the interest and goals of the working of the employees and the shareholders do not match with each other. Shareholders expect the managers to work for their growth. They want the employers to get the best result to increase their wealth. Managers may differ in their goals of working. They work for the organization success and improvements rather than maximizing the wealth of the shareholders. This situation may arise the conflicts between both parties. This may lead to the difficult situation for the employers because they can be terminated if they do not work for the maximization of the shareholders. Similarly, workplace conflicts may occur between the employees at the same level when they come to join the organization from different backgrounds. They cannot communicate with each other in an efficient manner. This may lead to the difficult situation for the employees. To avoid the managerial conflicts, some strategies should be followed by the organizations. These are as follows:
- Issue the code of ethics
This is the easiest and proper way to avoid the managerial conflicts. Managers should introduce the code of conducts and ethics about how employees should behave during their task performance. This leads to guide the employees, and they behave according to the prescribed suggestions of the employees and according to the rules and regulation of the organization. This helps to avoid the conflicts before they occur. This also provides the solution for the conflicts management when they occur in the organization. It provides the policies under which conflicts have to be managed.
- Training to employees and supervisors
Conflicts can be avoided in the workplace if the training is given to the employees and the supervisors on the hope they have to respond any situation. In this training, they are trained for how to communicate with each other under a different situation. This training helps both the employees and the supervisors for working in the organization. On the job training to employees can be beneficial for employees and the organization.
- Held meeting with the employees
It is essential to manage the conflicts in the best possible way. Companies should hold the meetings with the employees and supervisors to tell them about how to avoid the conflicts during the working hours in the organization. This is included in the procedure of the on the job training to employees.